The story of Maaike van Berkel
The story of Maaike van Berkel
‘No two days are the same. That’s what makes my work so enjoyable and challenging!’
No two days are the same. As a front office employee in the facilities department, I work in different offices. That’s what makes my work so enjoyable and challenging! I mainly deal with welcoming guests, supporting colleagues at events and projects and handling incoming reports.
In the morning after settling in, I process the mail and check our reporting system to see what requests, reports and orders have come in. At the end of the morning, I make sure lunch is ready for my colleagues and I check the meeting rooms. Sometimes, a get-together is planned, for which I make the preparations. Part of my job is demand-driven. This brings a lot of variety in my days.
In addition to the day-to-day business, I contribute to the effectiveness and efficiency of facility processes. I am currently developing knowledge items and instructions for colleagues and guests, such as directions to the office and instructions on how to book a meal or lunch through our reporting system.
My work gives me a lot of energy. For example, when I can give guests a warm welcome, or by collaborating with and being appreciated by colleagues for supporting a large event.
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