Roos Hoogland explains
‘As a project support officer, no two days are ever the same. Really, it’s incredibly fun and dynamic! I start my day by looking at my list of tasks, and then I prioritise and plan the day – an important part of what I do, seeing as my role involves providing oversight, clarity and structure in projects. My responsibilities include managing schedules, email, various other platforms, and also expectations within projects. I’m responsible for maintaining documentation and organising large meetings, too. Amongst all that, I’m also the point of enquiry for colleagues and every now and then an urgent job comes along. In that respect, switching between tasks is key.
Besides the usual team meetings, I regularly attend project meetings. A great framework agreement which I have a role in is the City of Amsterdam’s bridges and canal walls programme. I plan meetings between project managers and take minutes during them, and I help in deciding what needs to be arranged for an optimal process. In this, my own input is just as important as the administrative tasks, which is exactly what I like so much about Witteveen+Bos’s corporate culture: whether you’re a project manager or a project support officer, everyone works together on an equal footing. Together, you form a close-knit project team.
Accomplishing difficult tasks gives me energy, such as planning meetings when you’re dealing with lots of busy schedules. In such cases, I have to be creative to find a solution. Thanks to this mindset, I often manage to get everyone together despite the difficulties.
I’ve been working at Witteveen+Bos for three-and-a-half years now. Never before have I had the opportunity to work in such a pleasant, friendly team. The coordination internally is good: we share lots of tips and tricks and when things get too busy, there’s room to raise the alarm.’